Shipping policy
Processing time
All orders are processed within 1–2 business days after receiving your order confirmation email. You will receive another notification once your order has shipped.
Delivery times
We deliver to all regions within the United Kingdom.
Estimated delivery time is 7–9 business days after dispatch.
Please note that delivery times may vary slightly depending on your location and carrier delays that are beyond our control.
Shipping rates
We currently offer two delivery options within the United Kingdom:
-
Standard Shipping – £5.99
Delivered within 7–9 business days. -
Free Shipping – £0.00
Available on selected promotions or when advertised on our website.
Shipping costs for your order will be displayed during checkout before you complete your purchase.
Carriers
Orders are shipped using reliable courier partners to ensure safe and timely delivery.
Tracking information will be provided once your order has been dispatched.
Order tracking
You will receive a tracking number via email once your order has been dispatched. Please allow up to 24 hours for the tracking information to become active.
Delivery issues
If your order is delayed, lost, or arrives damaged, please contact us immediately at office@cozyspaces.uk. We’ll work with the courier to resolve the issue as quickly as possible.
Shipping restrictions
Certain large or fragile products may have limited delivery options. We will contact you if there are any issues or additional delivery requirements for your order.